Text Chat — one of the things your AI employee does for you.
Answers your customers by text, day and night — and books the people who message you.
Inside Text Chat
Everything Text Chat covers.
Answers every text, day and night
Replies in seconds whether it is nine in the morning or midnight, and keeps the conversation going until the job is booked.
Answers from your own information
Replies from your real business details, so it never makes up an answer.
Captures details and books them in
Collects their name and contact, then books them straight into your calendar.
Knows when to get you involved
When something genuinely needs you, it takes the details and puts a callback at the top of your list — with the whole conversation attached.
Replies to missed-call texts
When someone misses you, your AI employee picks up the text conversation so the enquiry never goes cold.
Answers "how much?" and keeps quotes moving
Answers "how much for…?" from the price list you give it, never a made-up number. You build the quote in your portal and email it; the customer accepts online and it becomes the invoice automatically.
Writes your reply — email or text
When a lead needs a real answer from you, it checks first whether you are allowed to message that person and on which channel, then drafts the email or the text in your own words. You read it, change anything you like, and send in one tap — nothing goes out until you do.
Reaches each lead at the right moment
Picks the best channel — text or email — and keeps follow-up texts to sensible hours: 8am–8pm weekdays, 9am–5pm Saturdays, never Sundays or public holidays.
Reads the mood and writes it up
Picks up the tone and any objections across calls and messages, and writes a short summary and to-do list straight after every call — with the ones that need you flagged in your approvals list.
ROI calculator
Slide the dials. See what Text Chat is worth.
Illustrative estimate — not a quote, a forecast or a guaranteed return. These figures come straight from the sliders you set, using a simple model of the enquiries that currently go unanswered. They are a demonstration of where the opportunity sits, not a prediction of what you will earn or save. Real results and real cost differ for every client and depend on your call volume, industry, pricing and how you set your AI employee up. Talk to us for numbers based on your business →
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